Terms and Conditions

For the purposes of the present general terms and conditions of sale, the terms starting with a capital letter have the meaning assigned to them in Article 13 hereinafter referred to as “Definitions”. The present general terms and conditions of sale apply to all Products sold by the Company through the Website and that are delivered in the Netherlands. The customer of the Company accepts the present general terms and conditions of sale without reservation, as soon as he ticks them by means of an electronic click, prior to placing his Order. The current general terms and conditions of sale and the Order confirmation are the Agreement between the Company and the Customer for the delivery of the Products in the Netherlands. All other terms and conditions do not apply. The Agreement cannot be changed unless the Company accepts in writing or by email to change it. The information contained in advertisements, brochures and any other written document provided directly by the Company's agents or employees and / or distributed or communicated in any way whatsoever and primarily via the Internet constitute an invitation to negotiation and have no contractual value.

1. Pre-contractual information

The Customer is informed that the Products offered for sale on the Website are new, in accordance with the applicable European legislation and the standards applicable in Europe. The Company does not sell second-hand Products through the Website (provided this is clearly indicated with the product).

By ticking the current general terms and conditions of sale, the Customer acknowledges: to have full decision-making power or to have the authorization of the authorized person before placing an Order with the Company; to be aware of the current general terms and conditions of sale and the essential characteristics of the Products he orders; the essential characteristics are stated on the technical data sheet of the Products on the Website; in this regard, the Company clarifies that the photographs of the Products offered for sale on the Website are as faithful as possible, but that they cannot guarantee a perfect resemblance to the Products offered; the photos on the Website are therefore purely indicative and the Company cannot be held liable for this.

If the Client is of the opinion that he is insufficiently able to choose the Product (s) that is (are) most suitable for him, he must be assisted by a Consultant chosen by him. In any case, the Customer has the option of contacting the Company by email / telephone in order to obtain additional information about the Products featured on the Website.

2. Order

3. Price and payment

4. Payment for the Products

5. Delivery of the Products

6. Right of the Customer to return the Products

7. Warranty

8. Liability

9. Force majeure

Shall be considered as force majeure: states of war, lock-out, uprisings, strikes, coups d'état, natural disasters, and more generally all cases recognized by the case law of Dutch courts and tribunals with regard to the unforeseen, irresistible and external character of these events. However, the Company cannot be held liable for the non-performance of its contractual obligations if such non-performance is the result of force majeure and these circumstances cannot reasonably be attributed to the Company.

10. Governing Law - Competent Court

The current general sales conditions are subject to Dutch law. Any dispute relating to the interpretation or implementation of the present terms and conditions or their continuation will be exclusively subject to: the jurisdiction of the courts of ordinary law in the country of delivery if the Customer is not a merchant. the jurisdiction of the Commercial Court in Amsterdam (the Netherlands) if the Customer is a merchant.

11. General provisions

12. Protection of personal data

By placing his Order, the Customer agrees that the Company may store, process and use the data collected through the Order in order to process the Order. Protection of your e-mail address: porza.nl will not pass on your e-mail address to third parties. It will only be used for communication purposes between the company and the customer. This communication includes sending our Newsletter and emails related to your order. If you have subscribed to the Newsletters from our partners, you will also receive them at the specified e-mail address. All e-mails from porza.nl contain a link at the bottom to stop sending, with which you can cancel the subscription to the Newsletter. This can also be done via your account under "my details".

13. Defined Terms

In these general terms and conditions of sale, the following terms should be understood as follows:

14. Contact

Bedrijfsnaam PORZA B.V.
Website www.porza.nl, zoekonderdeel.nl, porza.de, porza.co.uk
E-mail [email protected]
Adres straelseweg 52
Postcode / Woonplaats 5911CR VENLO
Land NEDERLAND
Telefoonnummer
(tijdens openingstijden)
+31 (0)85-4011901
Kvk 62518232
BTW Nummer NL854849373B01
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